Last updated June 2026
The TSB Showplace is New Plymouth’s premier performing arts and events venue, located in the heart of the city centre. Originally opened in 1925 as the New Plymouth Opera House, the heritage-protected building now hosts theatre productions, concerts, comedy, conferences and community events. It features multiple adaptable spaces with modern technical support while retaining its historic character. Visitors appreciate the central location near the Coastal Walkway, accommodation and eateries, along with strong accessibility provisions.
Practical Information
| Address | 92-100 Devon Street West, New Plymouth |
| Phone | 06 759 0021 |
| TSB Theatre capacity | 955 |
| Theatre Royal capacity | 527 |
| Other spaces | Theatre Royal Lounge (160), Alexandra Room (150), Bryan Robb Lounge (120) |
| Accessibility | Wheelchair accessible in Theatre Royal and TSB Theatre stalls; lift access; ramps and accessible bathrooms |
| Parking | Central Car Park opposite (mobility park available); drop-off zone in front |
| Ticketing | Eventfinda (new events after July 2024); previous Ticketek tickets remain valid |
| Website | npeventvenues.nz |
About TSB Showplace
TSB Showplace occupies a central position on Devon Street West and serves as the main performing arts hub for New Plymouth and the wider Taranaki region. The venue combines the ornate 1920s architecture of the original Opera House with later additions that expanded its capabilities for contemporary events.
The building opened in 1925 after an earlier structure on the site was destroyed by fire. A major renovation in 1998 added the flexible Theatre Royal auditorium and the Alexandra Room, significantly increasing the range of events the complex can host. Today it supports everything from large-scale musical theatre and orchestral concerts to intimate cabaret and corporate functions.
Front-of-house staff greet visitors and direct them to the correct space. The venue maintains a commitment to sustainability through participation in the Taranaki Green Initiative, with recycling and waste-minimisation practices in place. Most performances include a 15-20 minute interval, during which bars and snack options are available.
Location and Access
The venue sits within easy walking distance of the main bus depot, the Coastal Walkway and numerous accommodation and dining options. Public buses serve many parts of New Plymouth, and the Central Car Park lies directly opposite between Devon and Powderham Streets. A mobility parking space is available in the Central Car Park, and a dedicated drop-off and pick-up zone operates immediately in front of the building. Parking can be busy on evenings and weekends.
History
The site has hosted performances since the late 19th century. The current building opened as the New Plymouth Opera House in 1925 and has remained a cultural landmark ever since. The 1998 renovation preserved the historic TSB Theatre while adding modern facilities, allowing the venue to continue serving both traditional theatre audiences and new event formats.
Main Auditoriums and Spaces
The TSB Theatre retains its three-tiered 1920s design with stalls, circle and gallery seating. The Theatre Royal functions as a versatile black-box space suitable for theatre, cabaret, banquets and workshops. Additional rooms include the Theatre Royal Lounge, Bryan Robb Lounge and Alexandra Room, each offering different capacities and layouts for smaller gatherings, receptions and meetings. All spaces benefit from professional technical support and catering options.
Events and Performances
TSB Showplace regularly presents local and touring theatre productions, musicals, concerts across classical and contemporary genres, comedy nights and conferences. The venue also supports community events, school productions and corporate functions. Eventfinda handles ticketing for new shows, with tickets available online, by phone or in person at the New Plymouth iSITE.
Accessibility
The Theatre Royal and stalls level of the TSB Theatre are fully accessible for wheelchair users, with designated seats and companion spaces. A lift provides access to all levels, and accessible bathrooms and ramps are available. Gallery seating is not recommended for those with limited mobility due to steep stairs. Hearing and guide dogs are welcome. Visitors with specific requirements are encouraged to contact the venue in advance.
What Visitors Often Say
Visitors frequently praise the historic atmosphere of the main theatre combined with modern facilities and helpful staff. Many note the convenient central location and smooth access for those with mobility needs.
Reviewers often highlight the variety of performances on offer and the comfortable seating in the main auditorium, while some mention that parking can be competitive during popular events.
Where to Learn More
New Plymouth Event Venues: Official venue page with access details, ticketing and conditions of entry.
New Plymouth District Council: Council information on venues and parking in the city centre.
Taranaki tourism listing: Overview of performances and visitor information for the venue.
Frequently Asked Questions
What is the seating capacity of the TSB Theatre?
The TSB Theatre seats 955 across stalls, circle and gallery levels.
Is the venue accessible for wheelchair users?
Yes, the Theatre Royal and stalls of the TSB Theatre are fully accessible with designated wheelchair and companion seats, a lift and accessible bathrooms.
Can I bring my own food and drinks?
No, outside food and drinks are not permitted. Bars and snack options are available on site.
Where do I buy tickets?
Eventfinda is the authorised seller for new events. Tickets can also be purchased in person at the New Plymouth iSITE.
Is there parking available?
The Central Car Park is located directly opposite the venue, with one mobility space and a drop-off zone in front of the building.
Are guided tours offered?
Guided tours are not currently available. Visitors experience the venue by attending performances and events.
What happens if I arrive late?
The venue operates a lock-out policy after the performance begins. Late arrivals are admitted only at a suitable break.
Are service animals allowed?
Hearing and guide dogs are welcome. Please advise staff when booking so appropriate seating can be arranged.
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